AI integrations for New England businesses.

BCKPCKR helps small and medium-sized businesses across Boston and New England add AI to the software they already use — their websites, internal tools, customer support flows, and mobile apps. We focus on real, measurable outcomes: faster response times, fewer manual tasks, better answers from the tools your team already relies on.

What we build

• RAG systems — chatbots and search tools grounded in your own docs, wikis, and data
• AI-powered internal tools for legal, accounting, real estate, and healthcare workflows
• Custom voice agents (we built the one that answers BCKPCKR's phone number)
• Email triage, summarization, and automated reply drafting
• Content generation pipelines with human review built in
• AI features embedded directly inside existing Rails, Node, or Django apps

Our AI stack

We build against the APIs that matter: Anthropic's Claude, OpenAI, Google's Gemini and Conversational Agents, and open-source models when privacy or cost demand it. For retrieval we use Postgres with pgvector, Pinecone, or Weaviate depending on scale. Everything is wired in with careful attention to prompt caching, evals, and keeping costs predictable.

Who we work with

We partner with teams across Greater Boston — the Seaport, Kendall Square, Back Bay, Cambridge, Somerville — and throughout Massachusetts, New Hampshire, Maine, Vermont, Rhode Island, and Connecticut. We also run hands-on AI workshops for local teams that want to train their people rather than outsource everything.

Curious where AI actually fits in your business? Let's talk — we'll give you an honest read before anyone signs a contract.